Payment & Security

We take the security of our website very seriously. You can have complete confidence when shopping online.

This website uses 128 bit Secure Sockets Layer (SSL) technology to ensure your shopping experience is safe and secure at all times.

SSL locks all information passed from you to us in a secure encrypted envelope. This makes it almost impossible to be intercepted by a third party.

SSL is used by all reputable ecommerce sites and is the industry standard for encryption technology.

When you are required to enter your credit card details in the order process you will be directed to a secure server.

You will know that you are entering a secure page by the appearance of a security notice and a secure icon in your browser. For Microsoft Explorer this is a lock icon, for Netscape this is a key icon. Secure pages can also be identified by their URL: they begin with "https://" whilst standard web pages begin with "http://"

At no time will your credit card details be held in clear text form on any website or web server. Your personal details will remain encrypted until after they are downloaded into our system. Only after your order has been downloaded by us will your details be decrypted.

If you have any queries about our site's security please email us.

Ordering online is simple:

Simply browse or search to the products required.
Click on the buy button
Ensure the number of items ordered is correct
Click on the Checkout button
Complete your delivery details and credit card details

Your order is now completed

Ordering by Fax or Post

Follow the steps above for Ordering Online. Then you can select the "Send Credit Card Details Seperately" option.

Your order will be submitted to us. You can then print the confirmation page and fax this with your Credit Card details to 01202 880200.

Or mail payment to:

Broomhill Garden Buildings
Christchurch Showroom
Stewarts Garden Lands, Lyndhurst Road, Christchurch,
Dorset
BH23 4SA

By Telephone:

Orders can be placed by telephone during our business hours.

Our business hours are Monday to Friday, 9:30am to 5pm. We are also open on Saturday & Sunday, 10:00am to 4:00pm

Telephone 01202 880200 to place your order.